We ship worldwide. After your order is placed, there is a processing time of 24-48 business hours. Once your order ships, a confirmation email will be sent to you to with detailed tracking information. You can also find your shipping details by logging into your account. Please note that while we don't foresee any delays after the parcel has shipped, these events may occur. Please contact us in the event our carrier is delayed, and we will be happy to help locate the parcel for you.

* During sales and events, processing time can take an additional 3-5 business days. 

We have the following shipping options within the United States:

• Standard | 5-7 Business Days $7.99 * no signature required
• Express 2-3 Business Days | $24.99  * no signature required

- Order cut-off time is 10:00 am PST. Orders placed after 10:00 am PST will be shipped out the following business day.

- Express 2-3 business days from when your order has been fully processed and is based on 2-3 business days for shipping, which excludes weekends & Holidays.

• Free Standard Domestic Shipping on subtotal values over $150. *Please note Hawaii and Puerto Rico are excluded from free shipping* (Offer excludes site-wide sales)                                                                                                                                                                                                    
• Expedited Overnight | $39.99 * no signature required

- Order cutoff 12:00 pm PST. Orders placed after 12:00 pm PST will be shipped out the following business day.

- Standard Overnight is from when your order has been fully processed and is based on 1 business days for shipping, which excludes weekends & Holidays.
 

International Shipping Policy

International Shipping | 7-14 Business Days + 48-72 business hours Processing Time Duties & Taxes Prepaid

Both shipping costs are calculated based on geographical location of delivery address and total weight of parcel. Please follow checkout options to receive your calculated rate and estimated delivery time. Please note customs fees may apply for shipments according to local legislation. JLUXLABEL does not enforce these fees, therefore we are not able to waive fees upon delivery. Failure to pay customs fees will result in the parcel being sent back to us in which the shipping and handling fees are non refundable.

DHL Express Worldwide | 5-7 Business days * Time will vary depending on geographical location. Duties & Taxes required before delivery May be subject to additional fees from DHL.

Order cut off time is 10:00 am PST. Orders placed after 10:00 am PST will be shipped out the following business day.

Both shipping costs are calculated based on geographical location of delivery address and total weight of parcel. Please follow checkout options to receive your calculated rate and estimated delivery time. Electronic signatures will be captured upon all DHL deliveries.Please note customs fees will apply for DHL shipments according to local legislation. JLUXLABEL does not enforce these fees, therefore we are not able to waive fees upon delivery. Failure to pay customs fees will result in the parcel being sent back to us in which the shipping and handling fees are non refundable.

 *To avoid any potential issues with your delivery, please take a moment to double-check and provide an accurate shipping address during checkout.

It's important to note that we are unable to offer replacements or refunds for items shipped to an incorrect address provided by the customer. We appreciate your attention to this matter and thank you for helping us deliver your orders promptly and accurately.