Rewards Terms and Conditions

Effective: 4/24/2024

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. THESE REWARDS TERMS AND CONDITIONS (“AGREEMENT”) CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND JLUXLABEL. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR PARTICIPATE IN THE JLUXLABEL REWARDS PROGRAM.

SECTION 11 OF THIS AGREEMENT CONTAINS PROVISIONS THAT GOVERN HOW CLAIMS THAT YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED, INCLUDING, WITHOUT LIMITATION, ANY CLAIMS THAT AROSE OR WERE ASSERTED BEFORE THE EFFECTIVE DATE OF THIS AGREEMENT. IN PARTICULAR, SECTION 11 SETS FORTH OUR ARBITRATION AGREEMENT WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT: (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS. PLEASE SEE SECTION 11 FOR MORE INFORMATION REGARDING THIS ARBITRATION AGREEMENT, THE POSSIBLE EFFECTS OF THIS ARBITRATION AGREEMENT, AND HOW TO OPT OUT OF THE ARBITRATION AGREEMENT.


1. Information on JLUXLABEL Rewards

JLUXLABEL, Inc. (“JLUXLABEL,” “we,” “us,” or “our”) provides the JLUXLABEL Rewards program (“JLUXLABEL Rewards”). This Agreement applies to JLUXLABEL Rewards, and does not alter in any way the terms or conditions of any other agreement you may have with JLUXLABEL for other products or services.

There are no participation or membership fees associated with JLUXLABEL Rewards. Points accrued in connection with JLUXLABEL Rewards are promotional, have no cash value and cannot be redeemed for cash. In addition, your redemption of Points accrued in connection with JLUXLABEL Rewards cannot be combined with any other offers or discounts, unless otherwise
expressly indicated by JLUXLABEL.
JLUXLABEL Rewards members are able to earn and accumulate points that can be redeemedfor JLUXLABEL Rewards benefits ("Rewards").

For more information on JLUXLABEL Rewards, please visit our JLUXLABEL Rewards FAQs at https://jluxlabel.com/pages/loyalty-rewards.

2. Changes to Terms

JLUXLABEL reserves the right to change or modify this Agreement or any policy, FAQ, offer, promotion, benefit or guideline pertaining to JLUXLABEL Rewards, in whole or in part, at any time and in its sole discretion. Any changes or modifications will be effective immediately and may be posted to www.roundtablepizza.com, so please check back from time to time. You waive any right you may have to receive specific notice of such changes or modifications, and your continued access to or participation in JLUXLABEL Rewards following any such changes or modifications confirms your acceptance. If you do not agree to this Agreement, you must stop accessing and participating in JLUXLABEL Rewards.

JLUXLABEL reserves the right to change, modify, discontinue or cancel JLUXLABEL Rewards or any part of the JLUXLABEL Rewards program, at any time and in its sole discretion, without notice to you.


3. Eligibility

By joining or using JLUXLABEL Rewards in any way, clicking on a button or taking similar action to signify your affirmative acceptance of this Agreement, you hereby represent that:

a. You have read, understand, and agree to be bound by this Agreement and any future amendments and additions to this Agreement as published from time to time at this link or through JLUXLABEL Rewards;

b. You are 13 or older. If you are between the ages of 13 and 16, you may access and participate in JLUXLABEL Rewards only under the supervision of a parent or legal guardian who agrees to be bound by this Agreement;

c. Your use of JLUXLABEL Rewards shall be for your personal, non commercial use only, and that you will not commercially exploit any portion of JLUXLABEL Rewards. You may have only one (1) JLUXLABEL Rewards account that is personal to you;

d. You have the authority to enter into the Agreement personally. Except as otherwise provided herein, if you do not agree to be bound by the Agreement, you may not access or use JLUXLABEL Rewards; and

e. You will comply with all applicable laws, including those of the country, state, and city in which you are present while using JLUXLABEL Rewards.

    4. Earning Points

    The Rewards that are available to you through JLUXLABEL Rewards are based on the number of points that you earn. You can earn points by making qualifying purchases through the JLUXLABEL shop. You will earn 1 (one) point for every $ (one) U.S. Dollar you spend in the JLUXLABEL shop. Taxes, donations, and fees, including without limitation shipping fees, may be excluded and ineligible for point accrual.

    5. Point Expiration

    Unless otherwise noted, points are automatically added to your account within [twenty-four (24) hours] of your eligible purchase. POINTS EXPIRE AFTER [TWELVE (12) MONTHS] OF INACTIVITY FROM THE DATE OF ACCRUAL. Your account will be considered inactive if you have not interacted with the JLUXLABEL Rewards program by redeeming or earning points or otherwise placed any orders. You can view and track your point balance and available Rewards, as well as any additional benefits for which you are eligible as a JLUXLABEL Rewards member, online at jluxlabel.com/loyalty-rewards.

    6. Redeeming Points

    Points may be redeemed for discount codes at the time of checkout in the JLUXLABEL shop. POINTS CANNOT BE REDEEMED FOR CASH. JLUXLABEL Rewards offers different Rewards based on different point redemption tiers. Note that JLUXLABEL may adjust the items included in each tier at any time in its sole discretion.

    The point redemption options for redeeming points are as follows:

    • 100 points: $10 discount on eligible merchandise
    • 200 points: $20 discount on eligible merchandise
    • 300 points: $30 discount on eligible merchandise

    You may only use one discount code at a time during checkout.


    7. Additional Benefits of JLUXLABEL Rewards Tiers


    As a JLUXLABEL Rewards member, you may be eligible for the following additional benefits,depending on the applicable JLUXLABEL Rewards tier:

    At the “Style” tier (all JLUXLABEL Rewards members):

    • Points On Every Purchase
    • Birthday Points
    • Double Points Days

    At the “Lifestyle” tier (minimum $500 qualifying purchase):

    • Points On Every Purchase
    • Birthday Points
    • Double Points Days
    • Early Access to new collection
    • Secret Sale Days
    • Access App Exclusives

    At the “Luxury” tier (minimum $1500 qualifying purchase):

    • Points On Every Purchase
    • Birthday Points
    • Double Points Days
    • Early Access to new collection
    • Secret Sale Days
    • Access App Exclusives
    • Exclusive VIP Phone line
    • Free Domestic Shipping All Year
    • Receive Exclusive Gifts

    8. Privacy

    We have adopted a Privacy Policy outlining our personal data collection and use practices. Please refer to it for details about how we collect and use your personal information. By agreeing to the terms of this Agreement, you are automatically agreeing to our Privacy Policy, which is incorporated herein by reference. For further information, please also review our Notice of Financial Incentive.

    9. Indemnification

    You agree to indemnify and hold harmless JLUXLABEL and its officers, directors, employees, agents and affiliates (each, an “Indemnified Party”), from and against any losses, claims, actions, costs, damages, penalties, fines and expenses, including without limitation attorneys’ fees and expenses, that may be incurred by an Indemnified Party arising out of, relating to or resulting from (a) your misuse of JLUXLABEL Rewards; (b) your violation of this Agreement; or (c) your violation of any applicable laws, rules or regulations through or related to the use of JLUXLABEL Rewards. In the event of any claim, allegation, suit or proceeding alleging any matter potentially covered by the agreements in this Section, you agree to pay for the defense of the Indemnified Party, including reasonable costs and attorneys’ fees incurred by the Indemnified Party. We reserve the right, at our own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses. This provision does not require you to indemnify any Indemnified Party for any unconscionable commercial practice by such party, or for such party’s negligence, fraud, deception, false promise, misrepresentation or concealment, suppression or omission of any material fact in connection with JLUXLABEL Rewards. You agree that the provisions in this Section will survive any termination of your account, this Agreement, or your access to JLUXLABEL Rewards.


    10. Limitation of Liability

    UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (WHETHER IN CONTRACT, TORT, OR OTHERWISE) SHALL JLUXLABEL BE LIABLE TO YOU OR ANY THIRD PARTY FOR (A) ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST SALES OR BUSINESS, LOST DATA OR DATA BREACH, OR (B) FOR ANY DIRECT DAMAGES, COSTS, LOSSES OR LIABILITIES (INCLUDING ATTORNEYS’ FEES) IN EXCESS OF THE FEES ACTUALLY PAID BY YOU IN THE TWO (2) MONTHS PRECEDING THE EVENT GIVING RISE TO YOUR CLAIM OR, IF NO FEES APPLY, ONE HUNDRED ($100) U.S. DOLLARS.  THE PROVISIONS OF THIS SECTION ALLOCATE THE RISKS UNDER THIS AGREEMENT BETWEEN THE PARTIES, AND THE PARTIES HAVE RELIED ON THESE LIMITATIONS IN DETERMINING WHETHER TO ENTER INTO THIS AGREEMENT. Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply to you. IN THESE STATES, OUR LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

    WE MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TOJLUXLABEL REWARDS, OR ANY OTHER ITEMS OR SERVICES PROVIDED BY US, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY ARISING BY USAGE OF TRADE, COURSE OF DEALING OR COURSE OF PERFORMANCE, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND ANY IMPLIED WARRANTY OF NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT JLUXLABEL REWARDS (INCLUDING ANY SOFTWARE AND ANY OTHER ITEMS USED OR PROVIDED BY US IN CONNECTION WITH JLUXLABEL REWARDS) ARE PROVIDED "AS IS" AND THAT WE MAKE NO WARRANTY THAT JLUXLABEL REWARDS WILL BE FREE FROM BUGS, FAULTS, DEFECTS OR ERRORS OR THAT ACCESS TO JLUXLABEL REWARDS WILL BE UNINTERRUPTED.


    11. Dispute Resolution

    PLEASE READ THE FOLLOWING SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH US AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF. THIS SECTION 11 OF THIS AGREEMENT SHALL BE REFERRED TO AS THE “ARBITRATION AGREEMENT.”

    a. Scope of Arbitration Agreement. You agree that any dispute or claim relating in any way to your access or use of JLUXLABEL Rewards or as a consumer of our services, to any advertising or marketing communications regarding us or JLUXLABEL Rewards, to any products or services sold or distributed through JLUXLABEL Rewards that you received as a consumer, or to any aspect of your relationship or transactions with us as a consumer of our services will be resolved by binding arbitration, rather than in court, except that (1) you may assert claims in small claims court if your claims qualify, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis; and (2) you or JLUXLABEL may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). This Arbitration Agreement shall apply, without limitation, to all claims that arose or were asserted before the Effective Date of this Agreement.

    IF YOU AGREE TO ARBITRATION WITH JLUXLABEL, YOU ARE AGREEING INADVANCE THAT YOU WILL NOT PARTICIPATE IN OR SEEK TO RECOVERMONETARY OR OTHER RELIEF IN ANY SUCH CLASS, COLLECTIVE, AND/ORREPRESENTATIVE LAWSUIT. INSTEAD, BY AGREEING TO ARBITRATION,YOU MAY BRING YOUR CLAIMS AGAINST US IN AN INDIVIDUALARBITRATION PROCEEDING. IF SUCCESSFUL ON SUCH CLAIMS, YOUCOULD BE AWARDED MONEY OR OTHER RELIEF BY AN ARBITRATOR.

    b. Informal Resolution. You and JLUXLABEL agree that good-faith informal efforts to resolve disputes often can result in a prompt, low-cost and mutually beneficial outcome. You and JLUXLABEL therefore agree that, before either you or JLUXLABEL demands arbitration against the other, we will personally meet and confer, via telephone or videoconference, in a good-faith effort to resolve informally any claim covered by this mutual Arbitration Agreement. If you are represented by counsel, your counsel may participate in the conference, but you shall also fully participate in the conference. The party initiating the claim must give notice to the other party in writing of its, his, or her intent to initiate an informal dispute resolution conference, which shall occur within 60 days after the other party receives such notice, unless an extension is mutually agreed upon by the parties. To notify JLUXLABEL that you intend to initiate an informal dispute resolution conference, email, info@jluxlabel.com providing your username associated with your JLUXLABEL Rewards account (if any), the email address associated with your JLUXLABEL Rewards account (if any), and a description of your claim. In the interval between the party receiving such notice and the informal dispute resolution conference, the parties shall be free to attempt to resolve the initiating party’s claims. Engaging in an informal dispute resolution conference is a requirement that must be fulfilled before commencing arbitration. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the informal dispute resolution process required by this paragraph.

    c. Arbitration Rules and Forum. This Arbitration Agreement is governed by the Federal Arbitration Act in all respects. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent, info@jluxlabel.com. The arbitration will be conducted by a sole arbitrator under the ICC Rules of Arbitration, and pursuant to the terms of this Agreement.

    d. Arbitrator Powers. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and JLUXLABEL. The arbitration proceeding will not be consolidated with any other matters or joined with any other proceedings or parties. The arbitrator will have the authority to grant motions dispositive of all or part of any claim or dispute. The arbitrator will have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and this Agreement (including this Arbitration Agreement). The arbitrator will issue a written statement of decision describing the essential findings and conclusions on which any award (or decision not to render an award) is based, including the calculation of any damages awarded. The arbitrator shall follow the applicable law. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The arbitrator’s decision is final and binding on you and JLUXLABEL.

    e. Waiver of Jury Trial. YOU AND JLUXLABEL WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND RECEIVE A JUDGE OR JURY TRIAL. You and JLUXLABEL are instead electing to have claims and disputes resolved by arbitration, except as specified in Section 11(a) above. There is no judge or jury in arbitration, and court review of an arbitration award is limited.

    f. Waiver of Class or Consolidated Actions. YOU AND JLUXLABEL AGREE TO WAIVE ANY RIGHT TO RESOLVE CLAIMS WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If, however, this waiver of class or consolidated actions is deemed invalid or unenforceable with respect to a particular claim or dispute, neither you nor JLUXLABEL is entitled to arbitration of such claim or dispute. Instead, all such claims and disputes will then be resolved in a court as set forth in Section 12.

    g. Batch Arbitrations. To increase efficiency of resolution, in the event 100 or more similar arbitration demands against JLUXLABEL, presented by or with the assistance of the same law firm or organization, are submitted to an arbitration provider selected in accordance with the rules described above within a 30-day period, the arbitration provider shall (i) group the arbitration demands into batches of no more than 100 demands per batch (plus, to the extent there are less than 100 arbitration demands left over after the batching described above, a final batch consisting of the remaining demands); and (ii) provide for resolution of each batch as a single arbitration with one set of filing and administrative fees and one arbitrator assigned per batch. You agree to cooperate in good faith with JLUXLABEL and the arbitration provider to implement such a batch approach to resolution and fees.

    h. Opt Out. You may opt out of this Arbitration Agreement. If you do so, neither you nor JLUXLABEL can force the other to arbitrate as a result of this Agreement. To opt out, you must notify JLUXLABEL in writing no later than 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, your email address (if you have one), and a CLEAR statement that you want to opt out of this Arbitration Agreement. You must send your opt-out notice to: [email address – you must check this email address!!]. If you opt out of this Arbitration Agreement, all other parts of this Agreement will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may have entered into with us or may enter into in the future with us.

    i. Survival. This Arbitration Agreement will survive any termination of your relationship with us.

    j. Modification. Notwithstanding any provision in the Agreement to the contrary, we agree that if we make any future material change to this Arbitration Agreement, it will not apply to any individual claim(s) that you had already provided notice of to us.


    12. Exclusive Venue

    To the extent the parties are permitted under this Agreement to initiate litigation in a court, both you and JLUXLABEL agree that all claims and disputes arising out of or relating to the Agreement will be litigated exclusively within the State of California for courts situated in Los Angeles County, California, or in federal court for the Central District of California.


    13. Termination

    At our sole discretion, we may modify or discontinue JLUXLABEL Rewards, or may modify, suspend or terminate your access to JLUXLABEL Rewards, for any reason, with or without notice to you and without liability to you or any third party. We may also, in our sole discretion, suspend, cancel or combine JLUXLABEL Rewards accounts that appear to be duplicative. In addition to suspending or terminating your access to JLUXLABEL Rewards, we reserve the rightto take appropriate legal action, including without limitation pursuing civil, criminal or injunctive redress. Even after your right to use JLUXLABEL Rewards is terminated, this Agreement will remain enforceable against you. All provisions which by their nature should survive to give effect to those provisions shall survive the termination of this Agreement.

    In the event that your participation in JLUXLABEL Rewards is terminated, all accrued points in your account are void.


    14. General

    a. Choice of Law. This Agreement is governed by the laws of the State of California consistent with the Federal Arbitration Act, without giving effect to any principles that provide for the application of the law of any other jurisdiction.

    b. Severability. Except as otherwise provided herein, if any provision of this Agreement is found to be invalid, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect.

    c. Electronic Communications. For contractual purposes, you (1) consent to receive communications from us in an electronic form; and (2) agree that all terms and conditions, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if they were in writing. This subparagraph does not affect your statutory rights.

    d. Entire Agreement. This Agreement is the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersedes and merges all prior discussions between the parties with respect to such subject matter.

    15. Contact Information